About Fancy Dress Party Ideas
At FDPI we aim to deliver high quality customer service and an efficient delivery service, with a range of options.
We welcome all customer feed back and welcome your ideas for any changes or improvements to our website - please feel free to email us at firstname.lastname@example.org.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Ordering is simple, easy and secure.
View and add items to your basket - you will be able to remove items and change quantities at the checkout before your order is processed. We accept Visa, Mastercard, Switch, Delta, Solo, and Electron cards, PayPal and Google Wallet transactions.
Payment is taken at the point of shipping, this is to ensure that we charge for what was shipped including any amendments. Payment will be pre-authorized through our secure payment processing gateway provided by Velocity Pay
We guarantee that every online purchase you make from our store is a secure transaction. Our site uses the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL) provided by protx. This ensures that your transactions are secure and your information cannot be redirected to anyone but Fancy Dress Party Ideas. A yellow padlock appears in your browser as you enter the Checkout section of our site to show it is encrypted.
All our prices are inclusive of VAT at 20% (where applicable) and are only subject to post and packing charges. Our prices are constantly being reviewed but this should not affect your order. The price the customer will pay for an item will be as shown for that item at the time the order was placed.
Because of our large range and the nature of our product, we cannot guarantee that all items are immediately available. In the event your item is not in stock, we will contact you with an approximate back order date, offer you an alternative or give you the option to cancel your order if you would rather not wait.
Because of the type of products we offer, there can be minor variations in colour and style. This does not affect your statutory rights.
To ensure continuation of our stock we can and do obtain the same products from more than one source. The result of this is that packaging might differ from that shown in the catalogue. We reserve the right to alter our catalogue descriptions and prices at any time.
Many of the photographs and descriptions listed on the site are provided by the manufacturer or distributor. Changes can occur in content, colour or design of items shown.
We operate a no quibbles guarantee which means that if for any reason you are unhappy with your purchase, you can simply return it to us within FOURTEEN DAYS from the date of receipt, in the condition that it was despatched to you. You must contact us before returning any item. Due to the nature of fancy dress costumes we do expect customers to realise costumes are not tailored to individual size and do require a bit of "give and take". Packaging must be included and must not be damaged (this includes header cards being folded) and we will issue you with a refund for the price you paid for the item.
We do not refund shipping costs: it is your responsibility to return items to us; we recommend recorded delivery or Royal Mail special delivery. We cannot be held responsible for loss or damage to goods whilst they are being returned. This returns policy does not affect your statutory rights.
Refunds will be made to the card that was used in the original purchase or a cheque made payable to the cardholder if the card is no longer valid. In the case of cheque payment, a cheque will be issued payable to the original customer.
If the return is due to an error we have made we will gladly refund the delivery charges.
If the item is either faulty or damaged please contact our returns team who will arrange for a replacement or refund: however, no replacement or refund will be given until we have received the item back from you.
PLEASE NOTE: Due to personal hygiene teeth, eyelashes, facial hair, tights and wigs cannot be returned.
This site and the images on it are copyright to Fancy Dress Party Ideas and our suppliers and licence holders. All rights are reserved. Any links to this site should be requested in writing.
Services and Conditions of Use
As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below.
By using the service, you agree that you will not attempt to undermine the integrity of this web site.
Limitation Of Liability And Warranty
You agree that use of the service is entirely at your own risk. Services are provided 'as is,' without warranty of any kind, either express or implied, including without limitation any warranty for information, services, uninterrupted access, or products provided through or in connection with the service, including without limitation the software licensed to the customer and the results obtained through the service. Specifically, we disclaim any and all warranties, including without limitation:
1. any warranties concerning the availability, accuracy or content of information, products or services; and
2. any warranties of title or warranties of merchantability or fitness for a particular purpose.
This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge the service is not liable for the defamatory, offensive or illegal conduct of other customers or third-parties and that the risk of injury from the foregoing rests entirely with the customer.
Neither the service nor any of its agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. You hereby acknowledge that the provisions of this section shall apply to all content on the service.
All trademarks appearing on the service are trademarks of their respective owners.
The laws of England and Wales shall govern the contract between us, and any dispute between us will be resolved exclusively in the courts of England and Wales.
Fancy Dress Party Ideas, 26 Great George Street, Weymouth, Dorset, DT4 7AR.
VAT no. GB 185 7232 44